1. Introduction
Luminous Drives ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Request information about our services
- Complete forms on our website
- Correspond with us
This information may include:
- Name
- Email address
- Phone number
- Postal address
- Vehicle preferences
- Travel dates and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Time spent on pages
- Referring website addresses
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you about our services, updates, and other information
- Process transactions and send related information
- Find and prevent fraud
- For compliance purposes, including enforcing our Terms of Service
4. Information Sharing
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
5. Data Storage and Security
We use appropriate technical and organisational measures to protect the personal information that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
Your information is stored on secure servers located in the United Kingdom and European Economic Area (EEA). We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access the personal information we hold about you
- Right to rectification if your information is inaccurate or incomplete
- Right to erasure of your personal information
- Right to restrict or object to our processing of your personal information
- Right to data portability
- Right to withdraw consent at any time, where we rely on consent to process your personal information
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information about the cookies we use, please see our Cookie Policy.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By post: 15 Kensington High Street, London, W8 5NP, United Kingdom
- By phone: +44 20 7946 0521
Luminous Drives